SUPPORT STAFF REQUIRED

REPORTING: IS RESPONSIBLE TO AND REPORTS DIRECTLY TO THE OPERATIONS SUPERVISOR

FUNCTION: TO PROVIDE DIRECT SUPPORT TO CLIENTELE OF SHELTER HOUSE.

DUTIES AS ASSIGNED

To clean kitchen, dining room, foyers, washrooms and other areas on a regular basis.
To assist with inventory control as delegated by Executive Director, or Operations Supervisor.
To assist in minor maintenance as required.
To prepare and serve meals as required.
Other duties as assigned by the supervisor

CLIENT SUPPORT SERVICES

Provide direct client reception according to designated procedures.
To be directly involved in the client need analysis through intake procedure.
To maintain an effective communications tool and record of client activities (ie. log book, client information cards, assignment of beds, and other proper forms completed.)
To provide coordinate volunteer activity for clients.
To oversee client activities by monitoring and providing effective intervention in crisis situations while clients are at Rotary Shelter House.
To monitor incoming/outgoing people traffic.
Directing visitors appropriately.
To work cooperatively and effectively with other staff, volunteers, & clients.

LIASON WITH VOLUNTERS

HEALTH & SAFETY RESPONSIBILITIES

Report all Health & Safety concerns to Health & Safety committee and management.
Fix all Health & Safety concerns where applicable.
To work in a healthy and safe manner.

CONDITIONS OF EMPLOYMENT

QUALIFICATIONS

Excellent communication skills are required.
Previous experience in working with homeless persons is preferred.
Previous experience with life skills as desirable.
Knowledge of homeless population and related concerns an asset.
Good knowledge of community service agencies plus experience in Crisis Intervention is desirable.
Conflict resolution skills.

SALARY & BENEFITS