About Shelter House, Thunder Bay

Shelter House offers emergency relief and essential resources in Thunder Bay. We provide food, shelter, and aid to those needing a fresh start.

Hope, sunset
Heart with a word Hope
Human hands holding a heart
Campfire at night with a hand warming up
Dandelion ready to be blowns

Our mission

Our mission is to create a more equitable society by uplifting those who are marginalized and underserved.

We focus on shared responsibility, community benefits, and the inherent worth of every individual. Through proactive engagement, we strive to eradicate poverty, injustice, and oppression in all forms.

We champion the universal right to basic needs such as safe shelter, nutritious food, and clothing. We are committed to working in partnership to achieve societal change.

People Helped Annually
120,000
Community Projects Completed
53
Partnerships Formed
26
Shelter House

Our values

At the heart of our organization lies a set of core values that guide us in our daily actions and decisions. These values serve as the bedrock of our community involvement and reflect what we stand for.

Collective Responsibility
There is a collective responsibility to help people in need.
Community Benefit
The entire community benefits from our work.
Human Worth
All people have worth and deserve respect and dignity.
Basic Rights
All people have the right to safe shelter, nutritious food and clothing.
Access to Services
All people deserve timely access to community services.
Freedom of Choice
All people have the right to make choices about their lives.
Diversity & Inclusion
Diversity is embraced and we strive to be inclusive and accepting of all people.
Social Problems
Poverty, injustice and oppression are social problems, not a result of individual failings.
Alleviating Issues
Our work contributes to the alleviation of poverty, injustice and oppression.
Partnership for Change
We are committed to working in partnership to address societal change.

Our Supporters

We would like to send out a big Thank You! to our supports and community partners, without you we would not be able to provide our wide range of services.

Thunder Bay District Social Services Administration Board Logo
Thunder Bay District Social Services Administration Board
Administers social services for welfare and community needs.
Thunder Bay Community Foundation Logo
Thunder Bay Community Foundation
Funds projects for local development and charitable causes.
METRO Logo
METRO
Retail and grocery chain, serving fresh food and essentials.
Empty Bowls Caring Hearts Logo
Empty Bowls Caring Hearts
Provides meals to fight hunger and promote community health.
Regional Food Distribution Association logo
Regional Food Distribution Association
Distributes food through local banks to fight community hunger.
The Home Depot Logo
The Home Depot
Your one-stop shop for all home improvement and DIY needs.
Safeway Logo
Safeway
Your local grocery store offering fresh produce and essentials.
Nishnawbe Aski Nation logo icon
Nishnawbe Aski Nation
Advocates for the rights and needs of Indigenous communities.
Matawa Logo
Matawa
Serves First Nations communities with resources and support.
NorWest Community Health Centres Logo
NorWest Community Health Centres
Providing comprehensive healthcare services in the community.
Rotary Logo
Port Arthur Rotary
Active in community service and local development initiatives.
Rotary Logo
Lakehead Rotary
Focused on volunteering and community service in the region.
Rotary Logo
Fort William Rotary
Engaged in various public welfare and social responsibility acts.
tbaytel logo
tbaytel
A leading name in telecommunication services and solutions.
Homeless Person - Shelter House

Board of Directors

Our dedicated Board of Directors brings a diverse range of skills and experiences to guide our mission and contribute to the well-being of our community.

Paul Capon
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Chair
Pia Hirvas-Kiiskla
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Treasurer
Kathleen Eaton
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Secretary
Ravi Gokani
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Director
Corinne Fox
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Director
Lydia Big George
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Director
Mika Lees
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Woman give a food to a homeless man in thunder Bay, Canada

Get in Touch with Us Today!

Have a question or want to learn more about our services? Don't hesitate to reach out! We're here to help you every step of the way.