Shelter House Thunder Bay

As the only low-barrier shelter in Thunder Bay, Shelter House provides basic needs, dignity, and comfort to people living in poverty, no matter their situation.


Services Overview

Providing crucial services to our community members. Each icon below represents a pillar of our care.

Overnight shelters thunder bay

Our emergency overnight shelter is open 24 hours a day, 7 days a week, 365 days a year. We can accommodate up to 62 men, women, and youth (age 16 to 25) in segregated dorms.

Find a Safe Place Now
Feeding Program

Shelter House provides three hot meals a day for clients, and lunch and dinner are available for people who live in poverty in the community; additionally, there is 24-hour access to snacks and sandwiches at the window.

Get a Meal Today
Kwae Kii Win Program Woman Drawing

The Kwae Kii Win Managed Alcohol Program provides stable, supportive housing to 15 people who have lived with chronic alcoholism and homelessness for many years.

Join Kwae Kii Win

Be Part of the Change

Our volunteers are the backbone of our mission. Help us build a better community by volunteering or donating today.

Give a Hope

Get Involved

  • Type of involvement
    Use your skills and passion to make a real difference. Whether it's preparing meals, participating in food drives, or assisting with special events, there's a place for you.
    How to help?
    Apply to Volunteer
  • Type of involvement
    Meal Program
    Use your cooking skills to offer a hot meal and a moment of comfort to those in need. Our meal program is always looking for individuals and groups to help.
    How to help?
    Serve Up Some Love Today
  • Type of involvement
    Your donations fuel our mission. Choose to give monetarily or donate essential items to help us continue our services.
    How to help?
    Donate Now

About Shelter House

Shelter House Thunder Bay is more than just a shelter—it's a beacon of hope for those grappling with homelessness and poverty. We believe in the inherent dignity and potential within every individual.

"Creating a compassionate community is at the core of our mission. Together, we can make a difference."

We're committed to providing immediate relief through our range of services—from emergency shelters to Meal Program and specialized initiatives like the Kwae Kii Win Managed Alcohol Program. At the same time, we work at the community level to address the root causes of homelessness and to empower people to improve the qulity of their lives.

Learn More About Us
Shelter House Photo

Frequently asked questions

Can't find the answer you're looking for or have a specific question? Feel free to reach out to us through our Contact Us page. You can send us an email, give us a call, or fill out the contact form. We'll get back to you as soon as we can.

Who can access Shelter House's services?

Shelter House provides services to anyone in need of emergency shelter, meals, or support through our specialized programs.

How can I volunteer?

You can volunteer by filling out the volunteer application form on our website. There are various roles available, from kitchen duties to fundraising.

When are meals available?

We provide two hot meals a day. Breakfast is served for clients only. Lunch is from 1:30 pm to 2:30 pm, and dinner is served from 7 pm to 8 pm.

Do you accept physical donations?

Yes, we accept donations of food, clothing, and other essentials. Please visit our donation page for a list of items we currently need.

What is the Kwae Kii Win Program?

The Kwae Kii Win Program takes a holistic approach to the Managed Alcohol Program, aiming to support individuals with long-term alcohol addictions.

How can local businesses collaborate?

Local businesses can support us through sponsorships, donations, and participating in fundraising events. Contact us for more information.

Woman give a food to a homeless man in thunder Bay, Canada

Get in Touch with Us Today!

Have a question or want to learn more about our services? Don't hesitate to reach out! We're here to help you every step of the way.