Emergency Shelter

Our emergency overnight shelter is open 24 hours a day, 7 days a week, 365 days a year. We can accommodate up to 62 men, women, and youth (age 16 to 25) in segregated dorms.


Your Path to Stability Starts Here

Find the immediate help and long-term assistance you need, all in one place. Whether you're looking for a warm bed, a hot shower, or expert guidance, we're here to support you.

  • Warm Shelter for All

    With room for up to 62 men, women, and youth, our warm and welcoming shelter provides a safe space for everyone.

  • Basic Amenities

    Our facilities offer showers and laundry services, along with essential resources to help you.

  • Clothing Access

    We keep a small inventory of essential clothing items and have partnerships with organizations that are able to assist clients to meet their clothing needs.

Guiding Pathways to Stability

Case Management Services

Our dedicated Case Managers at Shelter House play a pivotal role in ensuring our clients are well-supported on their journey toward stable housing and self-sufficiency. Here are the key services they provide:

Housing Advocacy

Tailored assistance in finding and maintaining suitable housing through community CHAT table discussions, advocacy, and referrals.

Treatment Access

Guidance in accessing various treatment options based on individual needs.

Financial Aid Assistance

Help with applying for subsidies and other financial assistance to ease housing transitions.

Residence Setup

Support in preparing residences once housing is secured, ensuring a comfortable transition.

Healthcare Coordination

Collaboration with external healthcare partners to facilitate access to necessary healthcare services.

Community Support Identification

Connection to appropriate community supports through partnering organizations for holistic care.

Daily Support

Ongoing daily assistance through community partnerships to ensure the well-being and continued progress of each individual.

Much Needed Items

Your generous donations make a world of difference. Here are the items that are in high demand and could truly make an impact on someone's life:

  • Personal Hygiene Products

    • Shampoo & Conditioner
    • Body Wash & Soap
    • Toothbrushes & Toothpaste
  • Feminine Hygiene Products

    • Sanitary Napkins
    • Tampons
    • Feminine Wipes
  • Towels & Rags Blankets

    • Clean Towels & Washcloths
    • Warm Blankets
    • Rags
  • Socks & Underwear

    • New or Gently Used Socks
    • New Underwear (All Sizes)
  • Weather-Dependent Items

    • Hats/Toques
    • Mittens/Gloves
  • Kitchen Supplies

    • Cuttery
    • Plates
    • Bowls
    • Mugs

Frequently asked questions

Can't find the answer you're looking for or have a specific question? Feel free to reach out to us through our Contact Us page. You can send us an email, give us a call, or fill out the contact form. We'll get back to you as soon as we can.

Who can use the Emergency Overnight Shelter?

The Emergency Overnight Shelter is open to men, women, and youth aged 16-25. We are the only shelter in Thunder Bay that accepts people who are under the influence of alcohol or other substances.

What facilities are available at the shelter?

The shelter provides dorms for men, women and youth (16-24). We also offer shower and laundry facilities.

How can I get to the shelter?

You can find us at 420 George St., Thunder Bay, ON, P7E 5Y8.

Woman give a food to a homeless man in thunder Bay, Canada

Get in Touch with Us Today!

Have a question or want to learn more about our services? Don't hesitate to reach out! We're here to help you every step of the way.